Shipping policy

Shipping

Mossaro Scents offers FREE shipping to any orders over $100 or more including any applied discounts at checkout. (Aus only)

We ship Australia wide with a flat rate of $12 for standard shipping or $15 for express shipping.

Orders placed between Monday to Friday will be shipped 2-5 days after placement, excluding weekend or public holidays. Peak season dispatch can be up to 4 days. 

Mossaro Scents endeavour to ship orders next business day.

Orders usually take 2-10 days to be delivered once dispatched. Shipping times will vary depending on location, shipment method and other factors. Postal and courier industry delays are out of Mossaro Scents control. We do not guarantee delivery times.

International Shipping

We are currently exclusively shipping to United States of America (USA), Canada, New Zealand & United Kingdom (UK)

The shipping cost to these locations are calculated at the checkout. All these shipping costs are calculated by weight of items being shipped. 

Canada & USA - Estimated delivery times 6-18 business days

UK - Estimated delivery times 7-18 business days

New Zealand - estimated delivery times 8-2 business days 

All these estimates are for metro areas. Items going to rural or regional areas will take longer to receive.

Items could be held at customs either in Australia or at the customs at the final destination 

Please note that international customs fees may apply depending on your location and you’re countries rules/regulations. This fee is the responsibility of the customer.

Laws and Legislations in my country 

It’s at the customers discretion and responsibility when ordering to decide if the item is allowed in there country, any products held by customs for legal reasons is the responsibility of the customer receiving the order. Mossaro Scents wont take any responsibility in these events. No refunds will be issued for these incidents. When ordering products from Mossaro Scents please remember to check all laws and legislations for these products and if they are permitted into your country.